FAQS
Have a Question?
We have listed some answers to common questions below. If you can’t find what you are looking for please contact us.
Get In Touch- Is there any flexibility on the arrival day?
- We work to a Friday changeover for seven night stays, with the addition of a Monday changeover during certain booking periods in order to accommodate weekend breaks and Monday to Friday escapes. A late booking might afford a level of flexibility depending on availability but each request is entirely at the owner’s discretion and with often fixed cleaning times this can be difficult.
- Can I have an early check-in and later departure?
- Arrival and departure times are set so we have ample time to ready the house to a high standard for the arrival of each guest and my cleaning slot is generally fixed. There are occasions when it may be possible for arrival and departure times to be adapted – such as during quieter times of the year – but each request is at our discretion and taken on a case-by-case basis. Any such request must be requested and confirmed in advance.
- Why are shorter stays not available during certain times of the year?
- During peak times there may be a minimum stay of seven nights. Three night weekend stays and four night mid-week stays are generally available outside of these times.
- Why don't you accept children under 9 ?
- This is a difficult area but with the master bedroom suite being on the top/2nd floor and the other bedrooms on the ground floor - which have very easy access out right on to the beach and sea - we feel the property is better suited to older children. There is also a lot of (toughened!) glass and stairs and our experience has been the house works better with older children. However happy to discuss this as we recognise some children are more mature and parents quite comfortable with the layout. We will though not accept toddlers or younger.
- Do you accept pets ?
- Sorry, no pets.
- Is there parking space for more than one car ?
- No, there is only one parking place allocated for the house for a small/medium car only, large 4x4 types will not fit. Please do not be tempted to park in my neighbours spaces or indeed anywhere outside the marked bay as there is a public right of way to the beach. There is CCTV and I will be fined if a vehicle intrudes onto the right of way and this will be passed on to you. You must park very close to the house.
If you have more than one car or a visitor, there is free on-street parking on nearby roads like Nelson Road (but not Island Wall) as well as a nearby public car-park at Keams Yard for a few pounds a day. - Can I have a discount for early / late booking ?
- We will make sure all our past guests from any of our properties are looked after - just ask. Otherwise the price you pay is the price shown at time of booking.
- May I have a BBQ for 20 friends ?
- Only the numbers booked for on the booking form may be in the property or garden at any time as I must adhere to my insurance policy on occupancy. Please enquire.
- Do we need to bring towels, linen, salt and pepper, washing up liquid and tea bags ?
- No, all you need to bring is your clothes and beach towels if you want to swim. The house is our home and is fully equipped with a good stocked pantry with all the essentials including wine. We just ask for a contribution in to the honesty box in the kitchen for anything consumed.
- What kitchen equipment / appliances is there at the house ?
- I enjoy cooking ! We have all that you require, oven, microwave, gas hob, dishwasher, Nespresso machine, boiling water tap, toaster, washing machine, tumble dryer etc Anything else just ask me !
